BlackWolf Shipping Details
- Standard Shipping: $10 (free for orders over $150 or BlackWolf Loyalty Club members), delivered in 3-7 business days.
- Express Shipping: Flat rate of $20, delivered in 1-3 business days.
If you’re a BlackWolf Loyalty Club member, you’ll enjoy free Standard Shipping on every order—one of the many perks of being a member!
Christmas Delivery Dates
It's that time of year! To make sure your new gear arrives before Christmas, order before the below cut-off dates (dates provided by Australia Post).
- Standard Shipping (WA & NT Only): 13 December 2024.
- Standard Shipping (excluding WA & NT): 16 December 2024.
- Express Shipping: 19 December 2024.
Any orders placed after these dates will be dispatched as quickly as possible, but will likely not arrive in time for the big day.
Once your order is on its way, we’ll send you an email with your tracking number. From there, you can follow your gear’s journey via Australia Post until it arrives at your doorstep. Your next adventure is just a package away!
We’re quick to get your gear on its way, but if you contact us right away, we might still be able to make a change. Give us a call at (02) 9552 6900 or email us at customerservice@blackwolf.com.au.
If it’s too late to modify your order, don’t worry—we’ve got a simple returns process in place, and you can choose the return option that works best for you. Here’s how it works.
Just a heads-up: Clearance and flash sale items are final sale, and we can’t cancel those orders once they’re placed. These items can only be returned if they qualify under Warranty. If you do need to cancel, we’ll offer store credit use in our online store as reimbursement, so you can find something else you love!
Absolutely! Just reach out to us via chat or at customerservice@blackwolf.com.au, and we’ll help calculate shipping costs based on your location and order. Let’s make it happen!