Shipping & Delivery

At BlackWolf, we're committed to getting your new gear ready and out the door for your next adventure as quickly as possible.

Get it in time for Christmas

Whether it’s gifting someone else, or a little treat for yourself, be sure to place your order before Wednesday 16 December 2026 to receive it before Christmas. Any orders placed after these dates will be dispatched as quickly as possible, but we cannot assure it will arrive in time for the big day.

Order Processing & Dispatch

We aim to have all orders processed and dispatched within 3-5 business days of receiving your order. Once your order has been dispatched, you'll receive tracking information so you can follow its journey.


Our team works quickly to process orders for dispatch, so please take a moment to check your order details carefully before completing your purchase. Once your order is submitted, it cannot be modified or cancelled.

Shipping Rates

We offer Standard Shipping for $10 but you can enjoy FREE Standard Shipping when:

  • You spend over $150 in a single order.
  • You're a BlackWolf Loyalty Club member.

Delivery Times

Once your order has been dispatched, delivery is handled by one of our external delivery carriers (i.e. Australia Post).  Delivery timeframes will vary based on your location, and the carriers delivery network. While we do everything we can to dispatch your order as quickly as possible, delivery timeframes are managed by each carrier and are outside of our control. It's always best to refer to your tracking information for the latest delivery updates.

Frequently asked questions

How Can I Track My Order?

Once your order is on its way, we’ll send you an email with your tracking number. From there, you can follow your gear’s journey via Australia Post until it arrives at your doorstep. Your next adventure is just a package away!

Can I Change or Cancel My Order?

We’re quick to get your gear on its way, but if you contact us right away, we might still be able to make a change. Give us a call at (02) 9552 6900 or email us at customerservice@blackwolf.com.au.

If it’s too late to modify your order, don’t worry—we’ve got a simple returns process in place, and you can choose the return option that works best for you. Here’s how it works.

Just a heads-up: Clearance and flash sale items are final sale, and we can’t cancel those orders once they’re placed. These items can only be returned if they qualify under Warranty. If you do need to cancel, we’ll offer store credit use in our online store as reimbursement, so you can find something else you love!