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The BlackWolf Promise
At BlackWolf, we take great pride in knowing that our products are created with strong materials and high-quality hardware.
While we stand by the strength of our product, if a BlackWolf product has a defect within the first three years of original ownership due to workmanship, we promise to work with the customer to resolve it.
Join The Club
At BlackWolf, rewarding our loyal customers is something we love doing, so we've created a free Loyalty Club that lets us do just that.
Join now (for free!) and start to enjoy the benefits of free standard shipping, 5% off your first order, loyalty points and early access to our exclusive deals.
Not bad, right?
BlackWolf understands the importance of maintaining your gear. We offer replacement parts for many of our tent models, so you can keep your tent in top condition for years to come.
While not all BlackWolf tents include a groundsheet or footprint, we highly recommend these accessories for added protection and comfort. A groundsheet helps shield your tent floor from moisture, dirt and wear and tear. Explore our selection of compatible groundsheets for the perfect fit for your tent.
Yes, BlackWolf tents come with a warranty that varies by model. It covers manufacturing defects and issues with workmanship but excludes damage from misuse, general wear and tear, extreme weather, unauthorised repairs, incorrect setup and damage caused by external factors like insects or children. Refer to the product page and warranty information for specific details.
For the longevity of your BlackWolf tent, follow the care instructions provided with your tent. We recommend cleaning your tent with warm water and mild soap after each use. Dry it completely before storing it in a cool and dry place that’s away from direct sunlight. This helps prevent mould, mildew and damage and keeps your tent in top condition for your next adventure. For more detailed information, check out our tent care guide.