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WELLNESSWEEK
Shipping Update
We know that delays are frustrating, and unfortunately, it's going to take us a little longer than usual to dispatch your order.
Our warehouse is currently closed for a stocktake, so there will be a temporary delay in dispatching orders. We anticipate that orders will resume dispatch from Monday, 28 September.
BlackWolf Heritage
For three decades, BlackWolf has been building gear that travels further. To celebrate our 30th anniversary, we’ve released a limited-edition range of three iconic styles, each finished with a commemorative embossed patch.
Adventure Ready
From jet-setting around the globe to renting vacation homes or sleeping on a mountain under the stars, travel is something we all love to do. Whether it's with friends, family or solo, we're ready to tackle it!
Frequently Asked Questions
How can I track my order?
Once your order is on its way, we’ll send you an email with your tracking number. From there, you can follow your gear’s journey viaAustralia Postuntil it arrives at your doorstep. Your next adventure is just a package away!
What is your return policy?
Changed your mind? No worries! You have 30 days to return your order, with flexible options including credit, instant exchange or standard exchange.
Items must be returned in original condition, with tags attached and in their original packaging. Sale and Outlet clearance items are final sale unless covered by our Warranty.
For full details, please see our Returns & Exchanges Policy.
What are your shipping timeframes?
Our team will aim to process and dispatch your order within 5 business days.
- Standard Shipping: $10 (free for orders over $150 or BlackWolf Loyalty Club members), delivered in 5-10 business days, after dispatch.
If you’re a BlackWolf Loyalty Club member, you’ll enjoy free Standard Shipping on every order - one of the many perks of being a member!
What is your warranty policy?
At BlackWolf, we take great pride in knowing that our products are created with strong materials and high-quality hardware.
While we stand by the strength of our product, if a BlackWolf product has a defect within the first three years of original ownership due to workmanship, we promise to work with the customer to resolve it.
