Part of the BlackWolf experience, is not just having the best gear but making sure it gets to you in the best condition and on time.
We offer free standard shipping to all our WolfPack members and all orders over $150. If you're not a member, there's a flat shipping rate of $10. We also offer express shipping for a flat rate of $20.
We take great pride knowing that our outdoor and adventure gear is created using durable materials and high-quality hardware.
If a BlackWolf product has a defects due to workmanship, we promise to resolve it. While we stand by the durability of all our products and they are made from high-quality materials, it is important that they are used correctly in various outdoor environments and for their intended purpose. It is important to always be aware of the different surroundings before setting up or using any BlackWolf gear.
Always remember that sticks, rocks or any sharp objects have the potential to cause damage, and unfortunately this is not something cover under BlackWolf Warranty. If you take care of your BlackWolf gear, it will look after you - no matter what the adventure.
This item cannot be returned to us if you change your mind, if the sizing is incorrect or if you feel that the product does not meet your expectations.
However, if this product fails to meet a Consumer Guarantee under Australian Consumer Law, then this exclusion will not apply to a Product that fails to meet one or more Consumer Guarantees.
Read more about our returns and exchanges here
